NEW SEASON, NEW ESSENTIALS — DISCOVER THE COLLECTION

Terms & Conditions

Welcome to Dionemelon

These Terms & Conditions govern your use of the Dionemelon website and your purchase of products through our online store. By accessing our website or placing an order, you agree to these terms.

 


Using Our Website

You agree to use the Dionemelon website only for lawful purposes and in a way that does not interfere with the operation, security or availability of the website.

The content, images, designs, logos and other materials available on this website are provided for general use and may not be copied, reproduced or used without appropriate permission.

 


Products & Availability

We aim to ensure that product descriptions, images, colours, sizes and other information displayed on our website are accurate. However, slight variations may occur due to screen settings, photography or manufacturing differences.

Product availability may change without prior notice. We reserve the right to limit quantities or discontinue products where necessary.

 


Orders & Payments

When you place an order, you are making an offer to purchase the selected products. An order is considered accepted once we have confirmed it.

You are responsible for providing accurate billing, delivery and contact information. We reserve the right to cancel or decline an order where there is a reasonable reason to do so, including suspected fraudulent activity or pricing errors.

 


Pricing

All product prices are displayed on the website at the time of purchase. Prices, promotions and offers may change without prior notice.

If an obvious pricing or product information error occurs, we reserve the right to correct the error and, where necessary, cancel an affected order.

 


Shipping & Delivery

We aim to process and dispatch orders within the applicable processing timeframe. Delivery times may vary depending on the destination, courier service, customs procedures and circumstances beyond our control.

For further information, please refer to our Shipping Policy.

 


Returns & Refunds

Returns and refunds are handled according to our Refund & Return Policy. Please review that policy before making a purchase to understand eligibility, return timeframes and applicable conditions.

 


Intellectual Property

All content featured on the Dionemelon website, including text, photographs, graphics, logos, branding and designs, belongs to Dionemelon or its respective content providers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify or commercially use any website content without prior written permission.

 


Website Information

We make reasonable efforts to keep the information on our website accurate and up to date. However, we do not guarantee that every piece of content will always be complete, accurate or free from errors.

We may update, modify or remove website content, products or services at any time without prior notice.

 


Limitation of Liability

To the extent permitted by applicable law, Dionemelon will not be responsible for losses arising from circumstances outside our reasonable control, including website interruptions, delivery delays, technical issues or third-party service failures.

Nothing in these terms limits any rights or protections that cannot legally be excluded.

 


Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, website or business practices. Updated terms will be published on this page and will apply from the date of publication.

 


Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Email: sales@dionemelon.com

By using our website and placing an order, you acknowledge that you have read and agreed to these Terms & Conditions.